This Minnesota Senate bill (S.F. No. 1916) proposes establishing a pilot program to create a web-based administrative structure and delivery system for nonemergency medical transportation under Medical Assistance and MinnesotaCare.

Key points of the bill: - The Commissioner of Human Services, in coordination with the Commissioner of Transportation, must implement one or two pilot programs by January 1, 2026. - The program must cover at least two counties, but metropolitan counties, as defined in Minnesota Statutes section 473.121, subdivision 4, are not eligible. - Each pilot program will operate for three years.

The web-based administrative structure must include: 1. Bidirectional communication between payers and transportation providers. 2. Client and advocate access to ride scheduling and real-time trip monitoring. 3. Real-time eligibility and level of service determination. 4. On-demand reporting. 5. Expedited payments for transportation providers. 6. A system to collect feedback, including complaints related to transportation issues.

Additionally, the Commissioner must submit an annual report on the pilot program's progress to the legislative committees overseeing nonemergency medical transportation programs, beginning February 1, 2027, and continuing each year the program is in effect.