Purpose of the Bill

The purpose of this bill is to ensure the establishment and operational readiness of a call center dedicated to supporting Minnesota's paid leave program.

Main Provisions

• The bill mandates that a call center for the Minnesota paid leave program must be fully operational by January 1, 2026.
• The responsibility for ensuring that the call center is ready and operational falls on the commissioner of employment and economic development.
• The call center will serve to provide customer service and support on the first day of the program's implementation.

Significant Changes

• The bill introduces the requirement for a specific state-run facility (call center) for handling queries and issues related to the new paid leave program, indicating an infrastructure development in the state's employment and economic support mechanisms.

Relevant Terms

paid leave, call center, Minnesota paid leave program, customer service, January 1 2026, commissioner of employment and economic development