SF3436
Minnesota paid leave day one call center operations requirements establishment
Legislative Session 94 (2025-2026)
Related bill: HF3243
AI Generated Summary
Purpose of the Bill
The purpose of this bill is to establish operational requirements for a call center dedicated to a new paid leave program in Minnesota. The bill mandates that the call center be fully functional by a specified date to ensure seamless customer service from the start of the program.
Main Provisions
- Call Center Implementation: The bill requires the Minnesota Department of Employment and Economic Development to have a call center ready to operate by January 1, 2026.
- Customer Service Readiness: It emphasizes the importance of providing immediate customer support for the state's paid leave program upon its launch.
Significant Changes
- The bill introduces a requirement for a dedicated call center specifically for the paid leave program, which may involve developing new infrastructure or resources within the Department of Employment and Economic Development.
Relevant Terms
- Paid leave program
- Call center operations
- Implementation date
- Customer service
- Department of Employment and Economic Development
Actions
| Date | Chamber | Where | Type | Name | Committee Name |
|---|---|---|---|---|---|
| April 25, 2025 | Senate | Action | Introduction and first reading | ||
| April 25, 2025 | Senate | Action | Referred to | Jobs and Economic Development |
Bill information comes from public records published by the Office of the Revisor of Statutes, the Minnesota House and the Minnesota Senate. AI summaries are written by MinneSlate and are not official. MinneSlate is independent and is not affiliated with the State of Minnesota or the Minnesota Legislature.
Progress through the legislative process
In Committee