SF3436
Minnesota paid leave day one call center operations requirements establishment
Legislative Session 94 (2025-2026)
Related bill: HF3243
AI Generated Summary
Purpose of the Bill
The purpose of this bill is to establish operational requirements for a call center dedicated to a new paid leave program in Minnesota. The bill mandates that the call center be fully functional by a specified date to ensure seamless customer service from the start of the program.
Main Provisions
- Call Center Implementation: The bill requires the Minnesota Department of Employment and Economic Development to have a call center ready to operate by January 1, 2026.
- Customer Service Readiness: It emphasizes the importance of providing immediate customer support for the state's paid leave program upon its launch.
Significant Changes
- The bill introduces a requirement for a dedicated call center specifically for the paid leave program, which may involve developing new infrastructure or resources within the Department of Employment and Economic Development.
Relevant Terms
- Paid leave program
- Call center operations
- Implementation date
- Customer service
- Department of Employment and Economic Development
Actions
| Date | Chamber | Where | Type | Name | Committee Name |
|---|---|---|---|---|---|
| April 25, 2025 | Senate | Action | Introduction and first reading | ||
| April 25, 2025 | Senate | Action | Referred to | Jobs and Economic Development | |
| Showing the 5 most recent stages. This bill has 2 stages in total. Log in to view all stages | |||||
Progress through the legislative process
In Committee
Sponsors
You must be logged in to view sponsors.